Director of Data Operations

Job Description

The Director of Data Operations provides leadership in the operating and management of ACATA, a Specialty practice data platform, which serves as the underlying data platform for all Integra Connect products. The Director will provide input and operational guidance in all aspects of Data Management, Platform Development and Data Ingestion Operations. The Data Operations Director oversees the data ingestion and delivery of all relevant data operations activities from database setup through to the end product consumption Responsible for prioritizing Data Ops team activities; ensuring that the team meets all expected SLAs and TATs regarding the ETL processes. Actively engages with Platform Development and Product teams regarding technology and processes impacting data ingestion.

Responsibilities

• Lead development strategy and development of automation and monitoring technologies for all data. Oversees data extraction activities are performing as scheduled and reports daily operations status and metrics to all stakeholders. Report operations project, status, and metrics to all stakeholders.
• Identify, build and develop Site reliability engineering metrics for our business and continuously work towards improving those metrics.
• Evaluate technology solutions for data ingestion efficiency, processing performance and monitoring and automation. Develops architecture detail, requirements, and implementation plan for enhancements to the data ingestion processes.
• Implement new data management technologies that enable data-driven decision making for the organization.
• Support all Data Operations team members with activities surrounding incoming data and processes moving data into end state; provide training and guidance for activities.
• Collaborate with Data Operations and other Business Units to ensure alignment with all Platform and Data Ingestion development and operational activities.
• Plan and architect ingestion pipelines for new customer and data sources.
• Create and document appropriate processes to escalate and resolve issues, complete documentation for operational and customer details within IntegraConnect.

Qualifications

• Bachelor’s Degree in Computer Science or a related field required.
• 3-5 years of healthcare operational and analytical data experience, Oncology data experience is preferred.
• 3-5 years experience running production operations for mission critical data warehouse systems is required.
• Well versed with Site/Data Reliability Engineering best practices.
• Management experience in technology support with a deep understanding of ETL/ELT process.
• Coordination of all data ingestion and transformation activities using technology and resources in efficient, scalable, and predictable processes.
• Proven leadership skills including the ability to coach and train others in solving complex tasks and lead large teams with project activity and daily management of deliverables.
• Strong problem solving, analytical and quantitative skills. Must then be able to effectively communicate complex ideas and concepts effectively.
• Demonstrated success in using data analyses from operational reports to improve efficiency and operational scale for production operations.
• 3-5 years experience with implementation and use of production support operational tools like Grafana, Tableau, Splunk, and Dagster.
• Excellent verbal and written communication skills and the ability to interact effectively with clients.
• Experience with Microsoft BI stack, SSIS, T-SQL, and SQL Server, Azure Data Factory V2, Azure Data Lake Storage Gen 2, Kafka, Java, Kstreams, Ktables, SMT, Promethius, Lambda functions, Kubernetes, Snowflake, JIRA, and Confluence.
• Expertise in Snowflake required.

Benefits

Integra Connect, LLC provides a comprehensive benefits plan.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer